Reference

Legal terms for your account

If your state or territory allows this service, the terms here explain how we handle access, account data and change requests on 8c3.

Local lawAccount dataChange requestsSupport trail
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8c3 Legal terms for your account
CONTACT PATHS

Ways to reach our legal team

If you need a legal clarification, write to us through email, in-app form or live chat. We use these routes for account questions, consent changes, data requests and notices about local-law limits.

Email Use this for written requests about access, corrections or local-law questions. Include the account email and phone number so we can match the record and reply to the right person.
In-app form Submit a form when you need a data copy, a contact update or a note added to the file. We track the case and answer through the same channel for follow-up.
Live chat Chat works well for time-sensitive questions about access or a notice you need explained. If the matter needs documents, we move it to a written thread and keep the case number.
DATA CARE

How we handle your records

We keep legal records tied to account activity, payment references and support messages so we can answer requests accurately.

Cookies

Cookies keep your session, language and consent choices in place while you move through the site. They also help us spot repeated login attempts and keep the account record tied to the right browser.

Security checks

We use password rules, device checks and one-time confirmations when a request looks unusual. That helps protect access, payment references and legal notices from being changed by someone else.

Retention

We keep records only for as long as the account, dispute or legal duty needs them. After that period, we remove, anonymise or archive them as the law and our systems allow.

Corrections

If your name, phone number or address changes, you can ask us to correct the account record. We may ask for matching proof so the update lands on the right file.

Data copy

You can request a copy of the data we hold about your account and recent support threads. We will share what applies to you after we verify the request from the registered contact.

Contact trail

Every request gets a thread number so you can refer back to the same case later. That makes legal follow-up easier when you need clarification on access, payment records or account changes.

Questions on access and records

These questions cover access, records, corrections and who to contact. If your state does not allow use, do not open an account. If it does, the same legal terms apply to your profile, payment records and support requests, and we use them to handle changes in a traceable way. We also update this page when local law or data handling changes.

Access depends on local law. If your state or territory allows the service, you can open an account and use the terms on this page. If it does not, please do not proceed.

If the law changes, we may restrict access, update the terms or ask for a new confirmation. The version in force at the time of your request will apply to that request.

We use identity checks to confirm account ownership, legal age under local law and matching payment details. That reduces mistakes when you ask for access changes or record corrections.

Send a request from the registered email or through in-app support, and tell us what you want to access, correct or remove. We will reply once we match the account.

Cookies store session settings and help the site remember your choices, but they do not replace your rights under local law. You can clear them in your browser at any time.

We keep records for account handling, dispute work, tax duties and other legal needs. When those reasons end, we remove or anonymise the data where the law allows us to do so.

Use email, in-app form or chat, depending on how sensitive the issue is. We route it to the right team and keep the reply attached to your case file.

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